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Floor Coordinator/Senior Executive-Operations

From 1 to 4 year(s) of experience


₹ Not Disclosed by Recruiter

Posted: 21 days ago

Job Description

Designation : Floor Coordinator/Senior Executive-Operations

Job Type : Permanent

Experience : Minimum 1 year

Qualification : BHA/MHA
Location : Mysuru/Mysore

Must be fluent in Kannada

Roles & Responsibilities

  • Track patient visit OP and admission IPD follow ups, estimation.
  • Call back to the patients one day prior regarding admission.
  • Updating Reporting authority on daily basis the estimations given to the patients and status.
  • Interact with Reporting authority for estimations given to the patients.
  • Follow up and get the daily report from MSW department on patient visit.
  • Identifying the reason for drop out and collection of data and updating Reporting authority.
  • Counsel the patients.
  • Recommend them for the concession/discount as per the hospital policy when requested by the consultant or the patient.
  • Rework and provide estimation if required.
  • Daily report to be sent to Reporting Authority.
  • Maintain Statistics of patients dropouts.
  • Interpreting and explaining treatment plan as per the consultant order.
  • To coordinate with other departments day to day activities for better patient care.
  • Follow up if the patient who doesn't turn up for treatment for the particular service.
  • Maintain appointment/slots for treatment.
  • To maintain all registers and documents under NABH standards.
  • Coordinating with HCG/diagnostic center for fixing appointments.
  • Contacting patients to inform patient appointments.

Industry: Medical Services / Hospital
Functional Area: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employment Type: Full Time, Permanent


Company Profile

HealthCare Global Enterprises Ltd

Healthcare Global Enterprises Ltd (HCG), India's largest provider of cancer care is at the forefront of the battle against cancer. Through its network of 26 comprehensive cancer centres spread across India, HCG has brought advanced cancer care to the doorstep of millions of people. HCG and Milann (HCG fertility centres) are leaders in specialist tertiary healthcare and have received several awards and recognition.

View Contact Details+
Contact Details

Contact Company:HealthCare Global Enterprises Ltd

Address :No. 438, Outer Ring Road, Hebbal Industrial Area Hebbal 1st Stage, Lakshmikanth Nagar, Hebbal Industrial Area, Mysuru, Karnataka 570017